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 Post subject: Our pricing and satisfaction guarantee philosophy
PostPosted: Tue Mar 23, 2010 11:22 am 
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Joined: Sat Aug 15, 2009 6:41 am
Posts: 476
As you all probably noticed, our pricing for Pro Hands is different from other training sites. I would like to explain our philosophy behind the pricing:

Our pricing is different because this site is different from other training site in several ways:
- Our service is priced to easily allow users to take advantage of the site, while still ensuring we are able to run a viable business
- We don’t offer videos on the site
- Our use model is such that users can get value from the site in a few minutes by playing a hand
- Our users can easily interact with our Pros by commenting on Pro hands

We believe the service we offer to be unique and of significant value to our users.

Since we are confident our customers are and will be continued to be satisfied with the services we offer, we have adopted a “satisfaction guarantee policy”:

- Once you subscribe to the Pro section of the site, if during your first month you are unhappy with the value you are getting from the site, simply cancel your subscription and email feedback@pokerwit.com. We will issue you a refund for that first month’s payment.

We are adopting this policy to make it as easy as possible for users to try out the services we offer and judge for themselves the value they receive.


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